About Your Visit
We have prepared this information to assist you in your visit to our office. As always we will assist you in anyway possible with questions or concerns. Please let us know how we may better serve you. At the Michigan Ear Institute Hearing Aid Center, we strive to see our patients in a timely fashion, but occasionally circumstances arise that may delay your appointment. We apologize in advance if your appointment is delayed and hope you understand that we do value your time.
We participate with most insurances. We are AudioNet providers, and participate with TruHearing. We offer 12 month, interest free financing.
To Better Serve You – What to Bring to an Appointment
- Keep all of your scheduled appointments. You must cancel / reschedule an appointment 24 hours prior to the appointment.
- Bring all paperwork to your appointment filled out and ready to give to our receptionist. You may complete the paperwork on our website to print and bring with you.
- Notify our front desk staff of any changes in your address, contact phone numbers, insurance or name changes prior to seeing the physicians. When these are incorrect it is more likely your bill will not be paid by your insurance company.
- You must bring a photo id and your insurance card to every visit.
Your Financial Responsibility for all patients
Our office participates with many different types of insurance. We will bill your insurance for services, but ultimately you are responsible for paying for any services received in our office. You are responsible for paying the co-pay at time of service. According to the contract, we are not supposed to bill for co-pays.
Unfortunately, not all services are paid for by the insurance company. In cases where the service is not paid, you will be responsible for payment. We will bill your insurance company first and make sure that all the information sent to the insurance company is accurate and clearly describes any services that you received.
The Federal Law requires us to submit all claims to an insurance company accurately and report the exact service that is performed and why the service was performed. We are not allowed to change this information just so that the insurance company will pay the claim.
If you do not have insurance we require full payment of services at time of the visit. A payment plan may be possible. We accept Discover, Visa, and MasterCard and participate with Wells Fargo as a method of payment for services.
Covered or Non-Covered Services
It is always best to double check with your insurance company if you are unsure whether you need a referral, services are covered, not covered or if there is a deductible. Its best you know your insurance coverage before your appointment. You may call the number on the back of your insurance card to find out any information you are not sure of. Michigan Ear Institute may not be aware of your specific insurance coverage.